Privacy Policy
RENTit Property Management Ltd ("we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 2020 (NZ). This Privacy Policy outlines how we collect, use, store, and disclose your personal information.
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What Information We Collect
We may collect personal information including, but not limited to:
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Name, address, phone number, and email
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Employment and income details
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Identification (e.g. driver’s licence, passport)
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References and tenancy history
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Property ownership details (for landlords)
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Bank account information
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Communication records with us​
Why We Collect Your Information
We collect this information to:
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Assess tenancy applications
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Manage rental properties on behalf of landlords
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Comply with legal and regulatory obligations
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Communicate with tenants, landlords, and service providers
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Arrange repairs, inspections, and property maintenance
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Process payments, bond lodgements, and refunds
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How We Store and Protect Your Information
Your personal information is stored securely, whether in digital or physical form. We use secure systems and processes to protect against unauthorised access, use, modification, or disclosure.
Only authorised staff and third parties (such as maintenance contractors or credit checking services) may access your information, and only where necessary for property management purposes.
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Disclosure of Information
We may disclose personal information to:
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Landlords or tenants (where appropriate)
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Government or regulatory bodies (e.g. Tenancy Services, MBIE)
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Credit reporting or debt collection agencies
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Tradespeople or contractors carrying out property-related services
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Legal or accounting professionals when required​
We will never sell your personal information to third parties.
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File Uploads and Lease Documents
If you choose to upload a lease or other documents through our website, please be assured that these files are treated with strict confidentiality. Uploaded documents are used solely for the purpose of reviewing and advising on your property management needs.
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We do not share or distribute any uploaded files without your explicit permission. Files are stored securely and deleted when no longer required.
Access and Correction
You have the right to access any personal information we hold about you and to request corrections. To do so, please contact us at:
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We’ll respond to all requests in accordance with the Privacy Act 2020.
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Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to improve user experience and analyse traffic. You can disable cookies through your browser settings.
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Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Us
If you have any questions or concerns about this policy or how your personal information is handled, please contact:
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RENTit Property Management Ltd
info@rentitpm.nz